Indicative UK pricing
Pick the plan for what you do, not how many places you run. Every plan covers one account; add more at a per-account price, and every allowance grows with them.
Included on every plan
VenueSpine is not on sale in the UK just yet. We are not taking sign-ups or reselling it through anyone else today. These are the prices we expect to charge, so send an enquiry or book a demo and we will walk you through it and let you know the moment you can sign up.
Book a demoOne venue, finding its feet.
Billed monthly, excluding VAT
Includes
A working venue with a bar and a roster.
Billed monthly, excluding VAT
Everything in Starter, plus
Every module, for one venue or a portfolio.
Billed monthly, excluding VAT
Everything in Professional, plus
Groups, franchises and anything unusual.
Priced to your group
Everything in Business, plus
Indicative prices in pounds sterling, excluding VAT. An account is one venue, bar, restaurant, hall or site inside your organisation, and allowances set per account grow with each one you add. Need a different shape? Let’s talk.
Every line, side by side. If it is on the plan, you can use it from the first day.
| Plan | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Scale | ||||
| Accounts Total active accounts this organisation can operate. | 1 | Unlimited | Unlimited | Unlimited |
| Members People with access to this organisation. The figure is for each account on your plan. | 5 | 20 | 75 | Unlimited |
| Events per month New events created each calendar month. The figure is for each account on your plan. | 25 | 150 | Unlimited | Unlimited |
| Customers Total customers on record. The figure is for each account on your plan. | 2,000 | 25,000 | Unlimited | Unlimited |
| Seating plans per month New seating plans created each calendar month. The figure is for each account on your plan. | 25 | 150 | Unlimited | Unlimited |
| Seating plan templates Total saved seating plan templates. The figure is for each account on your plan. | 1 | 10 | Unlimited | Unlimited |
| Checklists per month New checklists created each calendar month. The figure is for each account on your plan. | 100 | 500 | Unlimited | Unlimited |
| Checklist templates Total active checklist templates. The figure is for each account on your plan. | 10 | 50 | Unlimited | Unlimited |
| Saved reports Total saved reports. The figure is for each account on your plan. | 5 | 50 | Unlimited | Unlimited |
| Saved predictions Total saved event-predictor scenarios. The figure is for each account on your plan. | 5 | 50 | Unlimited | Unlimited |
| Catalogue products Total catalogue products. The figure is for each account on your plan. | – | 1,000 | 5,000 | Unlimited |
| Menus Total menus and menu templates. The figure is for each account on your plan. | – | 25 | 200 | Unlimited |
| Email templates Total marketing email templates. The figure is for each account on your plan. | – | – | 100 | Unlimited |
| Saved audiences Total saved marketing audiences. The figure is for each account on your plan. | – | – | 100 | Unlimited |
| Campaigns per month New campaigns created each calendar month. The figure is for each account on your plan. | – | – | 100 | Unlimited |
| Automations Total event-triggered marketing automations. The figure is for each account on your plan. | – | – | 25 | Unlimited |
| Marketing emails per month Campaign emails sent each calendar month. The figure is for each account on your plan. | – | – | 50,000 | Unlimited |
| Storage Combined storage used by images, receipts, and documents. The figure is for each account on your plan. | 10 GB | 100 GB | 1 TB | Unlimited |
| Data history How far back the global date selector can reach across dashboards and reports. | 12 months | 3 years | Unlimited | Unlimited |
| Storefront version history How many published storefront versions are kept before the oldest are removed. | 5 | 20 | 50 | Unlimited |
| AI credits per month AI capability runs per calendar month, weighted by how much work each one is. Running out never breaks a screen - the figures stay, the written summary is what stops. The figure is for each account on your plan. | 500 | 3,000 | 10,000 | Unlimited |
| AI history kept How long a written summary and the figures it was made from are kept, so an old answer can still be explained. | 30 days | 90 days | 12 months | Unlimited |
| Own AI provider key Whether the organisation may supply its own AI provider key, in which case its usage is measured but not billed against its credits. | Use the VenueSpine key | Use the VenueSpine key | Use the VenueSpine key | Organisation supplies its own key |
| Backups and recovery | ||||
| Backup schedule How often an account is backed up automatically. Off means the plan has no scheduled backups and only on-demand ones. | Monthly | Daily | Daily | Daily |
| Scheduled backups kept How many scheduled snapshots are kept for an account. The oldest is removed once the count is exceeded. | 3 | 14 | 30 | 60 |
| Backup storage Space an account's backups may occupy, counted separately from media storage so backups never eat a tenant's file allowance. | 2 GB | 20 GB | 100 GB | Unlimited |
| On-demand backups per month On-demand account snapshots per calendar month, counted per account. Scheduled backups do not count against it. | 2 | 8 | 30 | Unlimited |
| Sell | ||||
| Events The calendar everything else hangs off | ||||
| Seating Plans Draw the room once, reuse it forever | ||||
| Catalogue Products, packages and online orders | Not included | |||
| Reservations The book, on the same floor plan as the till | Not included | |||
| Rooms Rooms for properties that sell direct | Not included | |||
| Storefront Your own booking site, built without a developer | ||||
| Ticketmaster Keep selling on Ticketmaster, run the night in VenueSpine | ||||
| Run | ||||
| Bar & POS A till that trades through a dead connection | Not included | |||
| Scheduling Rosters your staff can actually read | Not included | |||
| Checklists Opening, closing and everything in between | ||||
| ScannerSync A door that runs when the wifi does not | Not included | |||
| Menus Designed menus bound to live prices | Not included | |||
| Workforce Where the hours went, and who is away | Not included | |||
| White label Your brand on the whole workspace | Not included | Not included | Not included | |
| Grow | ||||
| Customers One guest, every venue, every visit | ||||
| Sales & Enquiries From "do you have a date in March" to signed | Not included | |||
| Marketing Email that reaches the right guests once | Not included | Not included | ||
| CornyBits Quiz night regulars, in your customer list | ||||
| Know | ||||
| Dashboard Build the view you actually check | ||||
| Finance Expenses, suppliers and cash flow per venue | Not included | Not included | ||
| Invoicing Invoices, payments and what is still owed | Not included | |||
| Reports Saved analysis, not a weekly export ritual | Not included | |||
| Sage Your books in Sage, without the retyping | Not included | |||
| Health The figures watch themselves | Not included | |||
| Milestones You changed something. Did it work? | ||||
| AI Your data, with a useful second pair of eyes | ||||
| Also included | ||||
| Backups Point-in-time snapshots of an account’s data, kept to a retention schedule, so a bad import or a deleted season can be put back. | ||||
FAQ
How venues, allowances, billing and changing plan work across every plan.
Not yet. VenueSpine is not on general sale in the UK, and we are not reselling it through anyone else. The prices here are what we expect to charge, so you can judge the fit now. Send an enquiry or book a demo and we will walk you through it and tell you as soon as you can sign up.
AI is optional and uses organisation credits, with limits depending on your plan and settings. You can also connect your own OpenAI or Claude key. The underlying reports and operational tools keep working when AI is off or unavailable. We can walk through the current allowance and options in your demo.
An account is one venue, bar, restaurant, outlet or site inside your organisation. A single restaurant is one account. A hotel with a function room, a restaurant and a terrace bar is three, each with its own modules, branding, currency, permissions and team - all under one login and one bill.
Every paid plan covers one account. Each further account is added at that plan’s per-account price, so a group running a venue, a bar and a restaurant on Professional pays the Professional price plus two additional accounts, and every allowance set for each account - events a month, customers, storage and so on - is multiplied by three. You choose the plan for what your accounts do, not for how many you run. Starter is for a single account; Enterprise is priced to the group.
No, and you should not. Most modules are switched on per account, and your account type seeds a sensible default set. A café starts with four; a group venue starts with a dozen. Anything switched off disappears from the navigation entirely rather than sitting there greyed out.
Yes. Book a demo and we will walk through the modules that matter to you against your own kind of business, rather than a generic tour. We would rather tell you VenueSpine is the wrong fit than sell you a plan you will not use.
Yes, in either direction, at any time once you are on a plan. Upgrades take effect immediately and are prorated. Downgrades take effect at the end of your current billing period, and we will tell you up front if anything you are using sits above the new plan’s limits.
Yes. Each organisation’s data is kept apart from every other, people only see what their role allows, and changes are recorded so you can always see who did what.
Card payments run through Stripe, connected for each account, so each account’s takings settle into the right bank account. VenueSpine does not sit between you and your money.
Yes. Currency, locale, date format, number separators and first day of the week are set per account, with an organisation-level default. Where a report spans accounts on different currencies, it shows each currency separately rather than inventing a converted total.
No. Prices are shown in pounds sterling and exclude VAT, which is added at the prevailing UK rate where it applies.
Tell us. There is a public API if you want to build it yourself, and on Enterprise we will scope custom integrations and data migration with you.
Not sure which plan?
Including when the smaller plan is enough. Tell us roughly how busy a month gets and we will take it from there.
