Explore VenueSpine’s features
Every part of VenueSpine works from the same records. Switch on what each venue needs today, and add the rest the week you need it.
Sell
Publish what you have, take the money, and hold the seat.
- Storefront
A booking site you put together from ready-made sections in your own colours. Your events, tickets and seat maps are already on it, and guests pay by card.
- Events
Create an event once and the rest of the platform knows about it: the tickets, the seating, the guests, the staff, the bar and the numbers afterwards.
- Seating Plans
Lay out tables, rows and sections the way the room really is. Keep the plan for every show that follows, and let guests choose their own seats online.
- Catalogue
For kitchens, caterers and anyone selling something other than a ticket. Keep your products in one place, bundle them into packages and take orders online.
- Reservations
Table bookings for lunch, dinner or a Sunday roast, taken by phone, at the door or from your own website, against the floor plan your till already uses.
- Rooms
Room types, rates and stays, check-in and check-out, and a bill the bar and the restaurant can charge to. For the guest house, the lodge and the wedding venue with rooms.
- Ticketmaster
Link a Ticketmaster event to a VenueSpine event and its ticket sales and guest list come across, then keep coming across on their own as more tickets sell.
Run
The floor, the bar, the roster and the door on the night itself.
- Bar & POS
PosSync is the till: an app of its own on the device at the bar that keeps ringing up sales when the wifi drops. VenueSpine looks after the rest: stock, cash-up and what the bar made.
- Scheduling
Build the roster around your events, group people into teams, and let staff pick up open shifts themselves instead of messaging you at midnight.
- Workforce
Record time against the work it went to, run leave on a calendar the roster can see, and keep each person’s details and documents in one private place.
- Checklists
Reusable checklists with photo proof, due dates and a sign-off, so the standard is the same whether you are there or not.
- Menus
Design menus and price lists that print properly, with every price tied to what the till charges. Change a price once and every menu follows.
- ScannerSync
An app for ticket check-in and seating at the door, on the phones your team already carries. It keeps scanning without a signal and catches up when the connection returns.
- White label
Put your own name, logo and colours on VenueSpine for everyone in your organisation, and see the result as you edit before anyone else does.
Grow
Turn one-off guests into a database, and a database into bookings.
- Customers
One record for each person who comes through your doors, across every venue you run: what they came to, what they bought and what they agreed to hear from you about.
- Sales & Enquiries
Keep every enquiry in one place, send a branded quote, and follow it through to a confirmed booking, with one record for each client who hires you.
- Marketing
Campaigns to the guests who asked to hear from you, built from who actually came and what they bought, with templates, saved audiences and delivery tracking.
- CornyBits
Link your venue to CornyBits, the app for trivia, bingo and other venue games, and the players who choose to share their details become customers you know.
Know
Every number, per venue, in the currency it was earned in.
- AI
Ask a question and get a report you can check. Explain a dashboard, compare venues or start the next campaign from a draft. AI works with the figures you already have, and nothing changes until you choose to keep it.
- Milestones
Note the menu launch, the price change or the refurbishment, then see what happened next. Business changes sit on your charts beside the numbers they might explain.
- Dashboard
A dashboard you arrange yourself, with figures, charts and tables for the venues and dates you are looking at, updating as things happen.
- Reports
Build a report once, save it, share it and have it arrive by email as a PDF or a spreadsheet, on the day you need it.
- Health
VenueSpine keeps an eye on the numbers behind your trading and tells you when one moves outside the range you set, so nobody has to remember to look.
- Invoicing
Branded invoices with line items and tax, a record of what has been paid, and a link the customer can pay from when you want to be paid now.
- Finance
The venue’s own books, apart from the bar’s: what you spent, who you owe, what came in, what each event really made and what the month ahead looks like.
- Sage
Send each venue’s invoices, payments, takings and supplier bills to the Sage product its books are kept in, so your bookkeeper starts from the numbers instead of retyping them.
Companion apps
The till and the door are apps of their own, and both keep working when the wifi does not.
- PosSync
A point of sale of its own, on the tablet at the bar. It keeps ringing up sales, tabs and payments when the wifi drops, and catches up the moment it is back.
- ScannerSync
Load tonight’s event once and the door keeps running, seat by seat, whatever the venue wifi does after that.
Not sure where to start?
Tell us what you run. We will show you the parts that fit.
Your account type picks a sensible starting set, and anything switched off disappears from view rather than sitting there greyed out.