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Venue management, built for the UK

Everything your venue does, in one system.

Tickets, seating, the bar, the roster, the door and the books, joined up across every venue you run.

  • Switch on what each venue needs
  • Keeps trading when the wifi drops
The VenueSpine dashboard: revenue, orders, bar expenses and outstanding invoices above trend charts for POS revenue, expenses, events and enquiries

How it works

From the first booking to the closed books.

Set your venue up once, run the night on the same records, and see what it made before anyone opens a spreadsheet.

Set up

Build your venue once

Add each venue, draw the room and switch on what it needs. Your team signs in to the parts they use.

Run

Run the night, live

Sell online, check guests in at the door and ring up the bar. Every screen keeps up, even when the wifi does not.

Understand

Close the books

Cash up, raise the invoice and see what every night made, per venue and in its own currency.

Product features

Everything the night needs. Nothing here is a bolt-on.

The booking, the seat, the round at the bar and the shift behind it all live on the same records, so every screen tells the same story.

Ticketing

Sell from your own site

Publish the show with its tickets and seat map, and take card payments on a booking site that carries your brand.

Seating

Draw the room once

Lay out the tables, rows and sections, keep the plan for next time, and let guests choose their own seats.

Bar and till

A till that keeps trading

PosSync rings up sales, tabs and split bills at the bar, and carries on when the connection drops.

At the door

Check guests in on a phone

ScannerSync scans tickets against tonight’s list, seat by seat, with or without signal.

Customers

Turn guests into regulars

Every booking adds to one guest record across your venues, ready for the next campaign.

Reports

Know what each night made

Dashboards and saved reports for takings, stock, staff and sales, for each venue in its own currency.

Many venues

Every venue, one login

Run each venue, bar or site as its own account with its own team, under one organisation and one bill.

Companion apps

The till and the door keep going offline.

Two jobs happen on a device, at speed, in a building where the signal is never guaranteed. Both have an app of their own, and both keep working when the wifi gives up.

PosSync The till, at the bar

A till that trades through a dead connection

A point of sale of its own, on the tablet at the bar. It keeps ringing up sales, tabs and payments when the wifi drops, and catches up the moment it is back.

  • Works offline
  • Tabs and split bills
  • Cash-up per shift
Read about PosSync

ScannerSync The door, on a phone

Check-in on the phones you already carry

Load tonight’s event once and the door keeps running, seat by seat, whatever the venue wifi does after that.

  • Works offline
  • Seat-by-seat check-in
  • Group bookings
Read about ScannerSync

Both apps run on iPhone, iPad and Android, and in a browser on a till that already has one.

From the floor

Written by people who were on shift.

“The seating plan builder alone paid for the year. We draw a room once and reuse it for every show, and the door team checks people in on a phone.”
Venue manager Theatre and live music
“Being able to run the bar, the roster and the till as one thing means the cash-up finally agrees with the stock take.”
Bar manager Nightlife

FAQ

Questions, answered.

One platform for running venues, bars, restaurants, hotels and caterers. Ticketing and seating, the bar and the till, staff, guests, invoicing and reporting all work from the same records, so nothing has to be copied between systems.

Explore the features

No. Each venue switches on what it needs, and anything switched off disappears from view rather than sitting there greyed out. Your account type picks a sensible starting set.

Compare plans

The till and the door are apps of their own, PosSync and ScannerSync, and both keep working through a dropped connection. They catch up on their own as soon as it returns.

Meet the companion apps

Yes. Every venue, outlet or site is an account inside your organisation with its own team, settings and currency, all under one login and one bill.

See how pricing works

Yes. Link a Ticketmaster event and its sales and guest list come across on their own, so the door and the bar work from one list.

Read about Ticketmaster

Yes. Build a booking site with the storefront builder, or have your developer build on the VenueSpine API: events, seat maps, bookings and payments are all there for your own site or app.

Build on VenueSpine

Not just yet. VenueSpine is not on general sale in the UK, and we are not reselling it through anyone else. Send an enquiry or book a demo and we will walk through it against your own kind of event, tell you honestly if it is the wrong fit, and let you know as soon as you can sign up.

Book a demo

Yes. Each organisation’s data is kept apart from every other, people only see what their role allows, and changes are recorded so you can always see who did what.

Read the privacy notice

Start with one venue

See the whole night from one place.

Book a demo and we will walk through it against your own kind of event, with an honest answer about the parts you would not need.

Book a demo